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Medicine Hat Transit seeking input on the future of special transit services

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The City is seeking community input for the upcoming review of its Special Transit services. This review will consider industry best practices and identify program gaps and improvement opportunities, including customer service, service delivery and other community expectations. All aspects of the Special Transit services will be reviewed, and recommendations for improvement will be made through a proposed implementation plan and an updated service policy.

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Medicine Hat Transit seeking input on the future of special transit services
June 8, 2024

Medicine Hat – The City is seeking community input for the upcoming review of its Special Transit services.
This review will consider industry best practices and identify program gaps and improvement opportunities, including customer service, service delivery and other community expectations. All aspects of the Special Transit services will be reviewed, and recommendations for improvement will be made through a proposed implementation plan and an updated service policy.
“We value our community’s feedback and believe it’s crucial in shaping the future of our Special Transit service,” said Gord Dykstra, Manager of Medicine Hat Transit Services. “By participating in this review, residents can help us make decisions based on community priorities, enhance service delivery and meet the evolving needs of our community.”
The community is encouraged to provide their input by filling out the City’s Online Community Survey before June 30, 2024.
Residents are also invited to attend an in-person public engagement session Wednesday, June 19 from 6:30 to 8 p.m. in the Craft Room of the Unison at Veiner Centre (225 Woodman Avenue SE). Additional Special Transit service will be available to and from the event, free of charge.
Two other in-person engagement sessions will allow for feedback from several other stakeholder groups:    

  • Tues., June 18 from 2 to 5 p.m. – Special Transit Drivers
    • Location: Transit Conference Room
  • Wed., June 19 from 1:30 to 3:30 p.m. – Agencies and Organizations
    • Location: Esplanade (Cutbanks Room – second floor)
      To learn more about the project and City engagement opportunities, visit Shape Your City.MedicineHat.ca.
Article ID:
6664e8ee314f681fca7ab3c5
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