City maintains operations during postal service disruption
With a postal service strike in effect, the City of Medicine Hat would like to promote its diverse set of options available to ensure continued customer service and business operations.
Medicine Hat – With a postal service strike in effect, the City of Medicine Hat would like to promote its diverse set of options available to ensure continued customer service and business operations.
No invoices will be delivered during the initial week of the postal disruption. However, this will be reassessed as information regarding the length of the strike action becomes available. Customers remain responsible for paying bills throughout any postal disruption.
Please note the following existing options to consider for receiving statements, balance and due date inquiries.
Visit medicinehat.ca/paperless for the following actions and more information on each:
- Utilities – View bills and account balances and sign up for eBilling. First-time registrants will need the access code from their latest statement.
- Taxation – Access account balances. First-time registrants will need the access code from their latest statement.
- Accounts Receivable – Sign up for paperless billing.
Customers may also call 403-529-8111 for more information on these options, or by email: - Utilities or Accounts Receivable – customer_accounts@medicinehat.ca
- Taxation – tax@medicinehat.ca
Other payment options include the following: - Online through telephone or internet banking
- Sign up for electronic funds transfer
- After-hours drop box for payments made by cheque (located at the west entrance to City Hall)
- In-person at Cashiers, Main Floor, City Hall between 8:30 a.m. to 4:30 p.m.
Accounts Payable suppliers are encouraged to register for direct deposit, and sign up for EFT. Cheques, if required, are issued on Thursdays. Local vendors may pick up cheques at 364 Kipling Street SE, Medicine Hat, upon presentation of photo identification and an authorization letter from the payee. Suppliers are asked to email invoices to accts_pay@medicinehat.ca. For further assistance, please call 403-529-8128.
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