Administrative Assistants wear many hats to keep schools running smoothly

An administrative assistant’s job encompasses more than most people realize; they can often be counted on to help anywhere there is a need. “On any given day, I could pay bills, nurse an injured child, wipe tears away from a heartbroken student or teacher's face, schedule classes for a visiting presenter, and also answer phones,” said Lori Maser who has been working at Irvine School since 1996.

Being at the front end, they greet everyone who comes into the school, interacting with students, staff, parents and the community. While making the job hectic at times, it also provides a connection to everyone and is something they love. Overall, administrative assistants aim to keep everyone informed, ensure they have what they need and help the school or division office run smoothly.

Janice Herman has worked at Schuler School for the past 19 years, first as an Educational Assistant (EA) before moving into her role as an admin. “The thing I love most about where I work is that it is a rural farming/ranching community. I grew up very similar to our students so I can relate to that rural lifestyle. I love our parent/student community and feel privileged to contribute as an Admin Assistant at the school.”

Chelsea Sept at Ralston School is appreciative of the friendships she’s made with her colleagues. She enjoys helping with the big events at the school and watching a multi-layered idea come together. “The kids are the best part of my job! I love hearing the funny stories or things the kids decide to share with me in the office. I love being able to brighten their day and the enthusiasm from the kids is infectious and always makes my day! “

Michelle McHugh, who has been with PRPS for 23 years, worked at Ralston until 2022 and is now at Irvine School. She enjoyed meeting families from different countries while at Ralston and felt a connection with them as both her father and husband were in the British army. Irvine School has much to offer, and she loves the community and the farm.

“I do the Nutrition Program as well at the school, so I make 400 snacks a week for the students and staff. I also work part-time as an EA so I'm in the foods class two times a week with the junior high. I love receiving little messages from students which I post around my desk,” stated McHugh. “I make birthday announcements and play Stevie Wonder "Happy Birthday to You" most mornings to staff and students. It's lovely to hear other students wish staff and students Happy Birthday on most days as you may not know it's someone's birthday without the announcements. I also do the Facebook Page, website, newsletters, registrations and numerous amounts of school messenger posts.”

Kelly Herrmann was an EA for 17 years at various PRPS schools before taking over the position of administrative assistant at Prairie Mennonite Alternative School (PMAS) five years ago. Watching students learn new things and being in a new school are highlights both she and Janice Herman share. In addition to her admin assistant duties, Herrmann is responsible for the library at PMAS, organizes the monthly hot lunches and enjoys participating in outside supervision and watching the students on the playground.

“When we were located in Redcliff at RMAP, we did not have a library. Over the last 5 years, I have been developing our school library from scratch with donations from our other PRPS schools and the Medicine Hat Library, as well as purchasing new books slowly along the way. I supervise video conferencing classes with our Grade 9 students, as well as have library classes with the entire school,” said Herrmann. “Communication is very important for a school to run, so a big part of my job is to try to make sure all staff and students are aware of the parts that they need to know. I have made a calendar in the staff room on a large white board for the staff to be able to see at a glance what is coming up, and keep it updated as best I can. Because of our unique situation with our families being Low German Speaking Mennonites, our method of communication has to be handled differently than a typical school. Most of our parents do not use email, or most online programs that other schools use (school cash, registrations) so the ability to communicate has to be handled differently. Also, the language barrier makes it harder to communicate. Building trust is very important since I need to help them with any forms that need to be filled out. I have assisted families with passport applications, registration forms and other government forms that they may need assistance with as well as reading/translating online government surveys.” 

Katie Ritz, who is finishing up her second year of working at Jenner School, summed up her role nicely. “I love our little school. It's more than a community, it's a home, its family. We see these students from newborns all the way to Grade 12 graduation and beyond. I am the doer of all things for our school. Whether it's finding books for kindergarten kids, helping with Grade 9 options class, being the banker at fundraiser time, treat/ goodie buyer. I will help anywhere and everywhere.”

By Samantha Johnson, Prairie Rose Public Schools Content Writer